About Brown Box Cargo

Brown Box Cargo provides cargo, relocation, and international shipping services for customers moving goods across countries worldwide. Our website is https://brownboxcargo.com/.

The Brown Box Cargo brand is associated with TAGON LOGISTICS L.L.C. This Privacy Policy explains how we collect, use, and protect information from people who visit our website, contact our team, or enquire about our services.

We value the trust our customers place in us and take care to handle their personal information responsibly.

Details You May Share With Us

If you contact us for a price estimate, ask a question, or arrange a service, we may receive information such as your name, email address, telephone number, collection and delivery addresses, and details about the items or relocation service you require.

You may also choose to include other information in your message that helps us understand your request.

When you browse our website, certain technical details may also be recorded, such as the type of device or browser you use and the pages you visit.

Why We Use This Information

The details you provide help us understand what you need and respond appropriately. We may use them to prepare quotations, answer questions, organise bookings, coordinate requested services, and communicate with you about an ongoing enquiry.

We may also use relevant information to review how our website performs, assess advertising results where applicable, maintain business records, and comply with legal requirements.

Cookies and Website Activity

Our website may use cookies or similar technologies to support its operation and help us understand how visitors interact with it.

Where analytics or advertising services are installed, those tools may use technologies that collect information about website activity. You can review your browser’s cookie controls and any cookie preferences offered on our website to manage your choices.

When Information May Be Shared

Your information may need to be passed to selected service providers who assist with website maintenance, communications, enquiry management, or the delivery of services you request.

We may also provide information to the relevant authorities when the law requires it, or where disclosure is necessary to protect our rights.

We do not sell personal information to third parties.

Links to Other Websites

Some pages on our website may direct you to websites operated by other organisations. If you visit those websites, the way they collect and use information is governed by their own policies.

Please review the relevant privacy information before submitting personal details to an external website. Brown Box Cargo does not control the privacy practices of independent third-party websites.

Keeping Information on Record

We retain personal information for the period needed to deal with your enquiry, fulfil a service, maintain appropriate business records, address disputes, or meet legal obligations.

The appropriate retention period depends on why the information was collected and the type of record involved.

Protecting Your Details

We take reasonable precautions to reduce the risk of personal information being accessed, used, changed, or disclosed without permission.

Although we work to protect the information we hold, electronic storage and online communication cannot be guaranteed to be completely secure.

Requests About Your Personal Information

Depending on the laws that apply, you may be entitled to ask what personal information we hold about you, request a correction, or ask for information to be deleted.

You may also request limits on certain uses of your information where the applicable rules allow this. To submit a request, please contact us using the details at the end of this policy.

Information Relating to Children

Our website is designed for people enquiring about cargo and relocation services, rather than specifically for children.

We do not knowingly collect children’s personal information in circumstances where the law requires parental consent without obtaining that consent.

Updates to This Policy

Our approach to handling information may change as our services, website, or legal responsibilities develop. If this policy is revised, the latest version will be published on this page with an updated review date.

We encourage visitors to check this page from time to time.

Contact Information

For questions about this policy or the handling of your personal information, you can reach us through the following details:

Brand: Brown Box Cargo
Associated business entity: TAGON LOGISTICS L.L.C.
Location: United Arab Emirates
Email: info@brownboxcargo.com
Website: https://brownboxcargo.com/